This week, Google introduced ‘Undo Send‘ as a standard feature in Gmail. It’s more like an Undo Godsend for those times you accidentally email the wrong person, or notice a shocking typo just as you’ve sent the message, or suddenly realise your message was way too harsh and you should sleep on it and redraft it in the morning – or is that just me?
In such situations, ‘Undo Send’ gives you a few precious seconds to reconsider. Having used it in the development phase, it’s surprising how often it comes in handy – in fact, I sincerely hope that other companies will follow Google’s lead. ‘Undo’ should be part of every email application, especially at my work where every month or two someone accidentally sends a message to several thousands of users, before presumably being taken into an IT dungeon somewhere and flogged with a mouse cord.
But it’s not just in the realm of email where the ability to reverse things would be invaluable. Here are a few other social situations where Google, with their omnipotence, should be finding a way to allow us to take it back. Continue Reading →